Information You Submit
A name, phone number, or address entered in a search form is sent to the outside provider that supplies results. Shelby Residents Directory does not retain a separate copy of those searches. If you contact us, we use the information in your message only to respond.
Automatic Technical Data
Hosting services create routine logs such as an IP address, browser type, page request, and time of visit. Aggregate use helps maintain the service and understand page traffic. Cookies or similar tools may be used for basic analytics or advertising measurement where available.
How Limited Data Is Used
Technical data supports operation, troubleshooting, traffic measurement, and improvements. We do not sell a list of visitors or create individual visitor profiles.
External Services and Links
Links lead to county and state record portals, library collections, archives, and outside search services. The policy of the destination controls information you provide there, including information submitted through sponsored results.
Service Provider Access
Hosting and support vendors process the logs needed to operate the service. Analytics or advertising providers may receive the automatic information described above. Disclosure otherwise occurs only when valid legal process requires it.
Safeguards and Retention
The service uses an encrypted connection, and operational logs are retained only for the needs described here. There are no Shelby Residents Directory user accounts, passwords, or resident profiles stored by this reference.
Visitors Under 18
The site is meant for adults and is not directed at children. We do not knowingly collect personal information from anyone under 18; if you believe a minor has sent us information, contact us and we will delete it.
Your Privacy Choices
Depending on where you live, you may have rights to ask for access, correction, or deletion of personal information a website keeps. Research completed for this Shelby build did not identify an enacted North Carolina comprehensive consumer-privacy statute that creates a universal deletion or opt-out right. Because the reference keeps very little, requests normally involve checking the contact mailbox and operational logs. Use the Contact page. Public records held by North Carolina, Cleveland County, or Shelby offices remain under the relevant custodian’s control.
Policy Changes
A revised policy will be posted here. Continuing to use the reference after a revision means accepting the updated policy.